Back-to-School Sale: Up to CA$140 Off + Free Gift by September 3. Shop Now >
Back-to-School Sale: Up to CA$140 Off + Free Gift by September 3. Shop Now >
As a growing company, we at REDMAGIC like to keep our fans in the loop when it comes to the latest and greatest we can offer. However, we understand that things can get blurry at times, so we look forward to answering all your pressing questions and responding to your main concerns. This week, we looked through Reddit to find some of the most frequently asked questions to answer, so we can give you the best gaming experience, without any lag in comms.
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Is REDMAGIC Releasing Astra Gaming Tablet Accessories?
The REDMAGIC Astra gaming tablet has already made waves since being announced. The tablet itself is available now and will indeed have a matching set of accessories. This includes a convenient Astra tablet stylus, a durable Astra screen protector, a sleek Astra tablet magnetic folio case, and the brand-new Shadowblade Gamepad 3. Both the gamepad and a cooler attachment, along with the screen protector, will be available on open sales day. As for the rest, we don’t want to ruin the surprise just yet—so stay tuned for more updates!
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How Does the OLED Screen on the REDMAGIC Astra Gaming Tablet Stand Out?
One of the main highlights of our new Astra gaming tablet is its brilliant display. While most competitors are still stuck with LCD screens, our Astra comes fitted with a premium OLED display, which uses organic compounds and has a much more delicate production process to ensure that each pixel lights up individually. This gives you richer colors, deeper blacks, and ultra-fast response times while providing better contrast, being energy-efficient, and making all your visuals seamlessly come to life.
In partnership with Synaptics, we’ve also developed a customized, next-generation touch chip - making its debut in our Astra Gaming Tablet - to deliver enhanced touch precision and better performance, even with sweaty hands. GSM Arena called the tablet’s display excellent and appreciated the switch from LCD to an OLED panel, concluding that you can really feel the bump up from 120Hz to 165Hz, and that animations are “sharper and zippier.”
For GamesRadar+, the display was also where the Astra won them over. Smitten with the “vibrant colors popping all across the spectrum and a surprising amount of detail in darker scenes,” they even tested it out in a few games and found that the lighter tones of Call of Duty Mobile were well balanced and vibrant, while the jet blacks and stark greens of Fallout Shelter showed up equally powerful.
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Cooler Recommendations for the REDMAGIC 10S Pro
In every intense gaming session, you generate a significant amount of heat by powering through levels for hours. Now, we know that the grind can never stop in some games, which is why our REDMAGIC devices feature Rise and Diablo modes to push your performance to the next level. However, we also want to prevent overheating and throttling while you game. This is why you should invest in a good cooler for your device. The REDMAGIC 10S Pro is an absolute beast at gaming and gladly pushes the limits when it comes to power. For your 10S Pro, we would recommend these coolers:
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REDMAGIC VC Cooler 6 Pro: With next-gen graphene cooling tech, you get a 54% faster heat transfer and can enjoy an 18°C drop in just 10 seconds. The 30W tri-mode engine provides rapid cooling and uses a custom fan for 20% increased airflow.
Be sure to pair any cooler you choose with the REDMAGIC 10 Pro Series Cooling Protective Case that features a skin-friendly design and 3D comprehensive protection.
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Does the REDMAGIC Astra Gaming Tablet Have SIM Support?
No, the REDMAGIC Astra gaming tablet does not come with 4G or 5G connectivity, or have any SIM, GPS, or NFC support. You can stay connected with your Astra tablet as long as you have a Wi-Fi connection or make use of the Bluetooth 5.4 feature.
Astra also supports USB On-The-Go (OTG) with a USB 3.2 Gen 2 standard, allowing you to connect USB peripherals like flash drives, keyboards, mice, or external drives directly to the device without needing a computer as a host. This also ensures up to 10Gbps ultra-fast data transfer speeds and provides ultra-low latency, high-resolution output, and versatile functionality.
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Does My REDMAGIC Warranty Cover Drop Damage?
While we understand that accidents may happen, our warranty does not cover physical damage outside of manufacturing defects. However, if you feel like you need support still, please contact support@redmagic.gg for further and more personalized assistance. You may also create a self-RMA request by logging into your REDMAGIC account and selecting My Orders. We implore you to invest in an official REDMAGIC protective case from our store to prevent damage.
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What Payment Methods Can I Use with REDMAGIC?
At this time, we accept payments via credit or debit cards. We also accept payments through PayPal, Klarna, and Atome. Please contact your card issuer for more information about credit or debit card inquiries.
We appreciate and encourage feedback and questions from our REDMAGIC Reddit community. If you still require assistance or wish to reach out to our REDMAGIC support team directly, please do not hesitate to contact us for further assistance.
REDMAGIC Astra Teasing Giveaway
The moment you've been waiting for is finally here! We're excited to announce the winners of our Astra Teasing Giveaway—a massive shoutout to everyone who signed up.
Without further ado, here are the lucky winner:
Nedas M greedxeterXXX@gmail.com
Signup Prizes:
Free REDMAGIC Astra Gaming Tablet 16GB+512GB Eclipse
We've notified the winners via email and DM. Thanks again to everyone who participated!
